【Subscription】-いきがい- IKIGAI Organic Matcha SS Grade 40g-

AVAILABLE ONLY HERE: Sense of Matcha has the EXCLUSIVE RIGHT to sell the highest quality OrganicSS Grade Matcha from Japan. This organic matcha is carefully selected by Japanese matcha experts with a history of over 150 years to bring you the finest matcha flavor. Enjoy the luxury of organic matcha delivered directly from Japan. "Highest Grade Matcha from Japan".

Shipping Charges
EU/US/UAE
Shipping From Japan(3-5 business days) -$15

To protect the quality of these products, they are also shipped from Japan. All other items are subject to shipping charges.

Shipping time
2-5 business days

Additional Notes
Please note that some of our products are made to order. (To ensure quality, some items are produced upon receipt of order).

Products purchased from SENSEOFMATCHA can be returned within 14 days of purchase. If more than 14 days have passed since your purchase, we are unfortunately unable to offer you a refund or exchange.

To be eligible for a refund, your item must be returned unused and in a re-sellable condition in its original packaging.
we require a receipt or proof of purchase for all returns.


Refunds:
Once your return is received and inspected, we will send an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 14 days.


Failed Deliveries & Returned Packages:
In the event that the courier is unable to deliver the package due to an incorrect address entered by the client, the client's refusal to pay duties, failed attempts to reach the client at point of delivery, or otherwise, we are not responsible for the payment of the shipping costs and customs duties, fee and all other associated costs. Similarly, we are not responsible for the payment of re-shipping merchandise to the client. In such cases, the client is responsible for all shipping costs associated with the returned packages due to failed delivery which is non-refundable. We will deduct all shipping costs and duties associated with a failed delivery. We refund the balance when we receive the product back in our warehouse.


Sale Items:
Only regular priced items may be refunded; unfortunately, sale items cannot be refunded.


Exchanges:
We only replace items if they are defective or damaged. In case of damage upon delivery, a clear photographic evidence of the damage caused by the postal service must be provided.


Return Shipping:
You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Please only use a trackable shipping service or purchasing shipping insurance, as we are unable to accept responsibility for failed or lost deliveries.